Clinical Skills Simulation
A guided software simulation that let clinical staff practise a new electronic records system safely — before it ever touched a real patient record.
Overview
A hospital was rolling out a new electronic health records system. Training in the live environment was impossible — the risk to real data was too high — and classroom demos didn’t build the muscle memory staff needed.
I built a high-fidelity software simulation in Storyline: a realistic, interactive replica of the new system where staff could practise the exact workflows they’d use daily, with guidance that faded as they gained confidence.
The challenge
Clinical staff needed hands-on fluency with a complex interface, but had zero tolerance for practising on real records and very little time away from the ward.
The approach
I rebuilt the critical workflows as a safe, guided sandbox — then slowly took the training wheels off.
- Realistic replicaPixel-accurate screens of the real system, rebuilt as interactive Storyline slides.
- Three modesWatch → Try-with-hints → Test, so confidence builds before assessment.
- Error-safeMistakes trigger gentle correction instead of breaking the flow.
- Role pathsSeparate tracks for nurses, admin and physicians — only the workflows each role needs.
The solution
A modular simulation covering the eight highest-frequency workflows, SCORM-packaged with bookmarking so busy staff could complete it in short bursts across shifts. Screen content was drafted rapidly with AI assistance, then clinically reviewed.
Project facts
Healthcare (under NDA)
Instructional Design · eLearning Dev
12 weeks
- Storyline 360
- Photoshop
- ChatGPT
The results
Numbers that mattered to the client.
Core workflows simulated end-to-end
Drop in go-live support tickets vs. prior rollout
Average to full competency, self-paced
