Compliance, Reimagined
A branching, scenario-based ethics course that replaced a 45-minute click-through — where decisions have real consequences learners can see play out.
Overview
The client’s annual ethics training was a 45-minute linear slideshow with a quiz bolted on the end. Completion was technically mandatory, but engagement was near zero and the legal team had no confidence it actually changed behaviour.
I rebuilt it from the ground up as a branching scenario: learners step into realistic workplace dilemmas, make a call, and live with the outcome — coached, never lectured.
The challenge
Employees saw compliance training as a box-ticking chore. The real risk wasn't ignorance of the rules — it was recognising a grey-area situation in the moment. A page-turner couldn't build that judgement.
The approach
I shifted the entire model from “read and recall” to “decide and reflect.”
- Decision-firstEvery module opens on a dilemma, not a definition — the rule is revealed through the consequence.
- Branching pathsChoices fork the story; poor calls play out realistically, then rewind with coaching.
- Micro-feedbackShort, specific feedback at each fork replaced the end-of-course quiz entirely.
- Manager toolkitA one-page debrief guide so team leads could extend the conversation offline.
The solution
The finished course runs 18–22 minutes depending on the path taken, is fully SCORM 1.2 packaged for the client LMS, and works on desktop and tablet. Voiceover was produced with ElevenLabs for a consistent, warm narrator across all branches.
Project facts
Financial services (under NDA)
Instructional Design · eLearning Dev
10 weeks
- Storyline 360
- Photoshop
- ElevenLabs
The results
Numbers that mattered to the client.
Voluntary completion in the first month
Point gain on scenario-judgement assessment
Average learner usefulness rating
